Return policy


TZUL Return Policy 

We provide 100% Guarantee to all the products we sell. If you find any problem about our product, Please contact us within 7 days after receiving your goods. We will arrange the new shipping free for you or refund the payment to you. 

Conditions for Submitting Refund Requests 

The refund amount cannot exceed the amount paid for the item on 

The product has not been used and is in its original packaging. The condition you return it in should have no influence on its second sale. 


1.Returned products should have the complete packaging as received, including accessories, invoices, tag, etc. 

2. Products or accessories that show signs of being used or damaged cannot be returned. 

3. Products that have been washed, worn, damaged or had tags removed cannot be returned. 

4. Jewelry, watches, accessories, glasses or similar products that have been used, customized, carved, changed or damaged cannot be returned.